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These terms set out the rules that apply when you open an account with 8okk and use any part of the platform — from the games lobby to your wallet. Access to this platform depends on your local law and whether your region is eligible, so read these terms carefully before you proceed.
By creating an account and using this platform, you confirm that you have read, understood and accepted these terms in full. They form the complete agreement between you and us regarding your use of the site. We may update these terms when regulations or platform functionality change; we will post the revised version here and the updated terms take effect from the date they are published. It is your responsibility to check this page periodically. These terms apply to every interaction on the platform: opening an account, browsing the games lobby, making a deposit through bKash, Nagad or Rocket, placing activity in the sportsbook or casino sections, and requesting a withdrawal back to your registered wallet. Any transaction you initiate through a supported local payment method — whether that is a bKash transfer, a Nagad send or a Rocket payment — is covered by the terms and conditions in force at the time of that transaction. Access to this platform and the availability of features described in these terms depend on your local law and whether your location falls within an eligible region. We do not represent that every feature is available in every jurisdiction. If any clause is found unenforceable, the remaining clauses continue in full effect.
Not every situation you encounter on the platform is governed by the same set of rules. Understanding what these terms do and do not cover helps you know where to look when a question arises — whether that is an account access issue, a transaction query, a content matter or a question about a third-party service linked from the site.
These terms fully govern how your account is opened, verified, suspended or closed. Login credentials, session controls, device access from mobile or desktop, and account status changes are all within the scope of this policy.
Deposits and withdrawals processed through bKash, Nagad or Rocket are covered by these terms. The transaction limits, processing steps and wallet verification requirements shown in your account area apply each time you initiate a transfer.
Game content provided by studios available in this lobby — Microgaming, PlayStar, Pragmatic Play, CQ9 and JDB — is governed by these terms as far as platform access is concerned. Individual game rules are set by each studio and are displayed within each title.
Links or integrations to third-party services, including external payment processors, are not covered by this policy. Where you interact directly with a third-party service, that provider's own terms apply. We are not responsible for the content or practices of external services.
These terms are not one-directional. You have concrete options available to you at any point during your relationship with this platform. If you want to review the activity recorded against your account — deposits made via bKash, Nagad or Rocket, game session records or withdrawal history — you can find that information in the transaction and history sections of your signed-in account area. The records shown there are the same ones our support team can access when you raise a question. Should any of your account details be incorrect — your registered mobile number, your preferred wallet identifier or your contact information — you can request a correction through the account settings page or by contacting support directly. We aim to process correction requests in line with the steps shown in the account area. If you believe any information held about you is inaccurate or incomplete, raise it with us and we will review it. Raising a policy question does not require you to close your account first.
Open the transaction history in your signed-in account to view deposits, withdrawals and session records. These entries reflect all activity processed under your registered credentials, including wallet transfers via bKash, Nagad or Rocket.
Navigate to account settings to update your registered mobile number or wallet identifier. For corrections that require verification, follow the identity steps shown on that page or contact support to complete the process.
You can submit a policy question at any time through the support channels published on this site. Quote your account reference so the support team can locate your records and respond to the specific clause or transaction you are asking about.
If you want to discuss changes to your account status — including how your data is held or what activity is recorded — use the published contact route. We will respond with the information held and the steps available to you under these terms.
If a clause in these terms raises a question or you need to discuss an account matter in relation to this policy, the routes below are the published channels through which we handle those requests. Use the channel that suits your situation and include your account reference to speed up the process.
Open the live chat widget available in your signed-in account area to speak with the support team about a terms-related question. Have your account reference ready before you start the conversation.
Send a written query to the support email address listed on the contact page of this site. Written queries are useful for detailed policy questions or if you need a record of the exchange for your own reference.
The help centre accessible from your signed-in dashboard contains published answers to common terms questions, including wallet verification steps for bKash, Nagad and Rocket accounts and how to request a data review.
Handling your account data and session information carefully is part of how this platform operates. The following details explain our approach across four areas relevant to these terms: what we retain, how we protect it, who can ask for changes and how cookies interact with your session.
We retain account records — including transaction history from bKash, Nagad and Rocket deposits and your game session logs — for the period required by the applicable policies in force at the time. You can request a summary of the data we hold by contacting support through a published channel.
Your account credentials protect access to your wallet, transaction history and session controls. We ask you to keep your login details private and to notify support immediately if you believe your account has been accessed without your permission.
This site uses cookies to maintain your session state as you move between the lobby, your account and the payment area. By continuing to use the platform after reading the cookie notice, you accept their use in line with these terms and our privacy policy.
If you want to request a correction to your account data or ask how a specific clause applies to your situation, contact us through live chat or the support email shown on the contact page. We review each request against the terms in force at that time.
The questions below cover what real account holders ask when they read through these terms for the first time. If your question is not listed here, raise it through live chat or the support email address on the contact page.
Yes. Any deposit or withdrawal you process through bKash, Nagad or Rocket is covered by these terms from the moment you initiate the transfer. The transaction limits and wallet verification steps shown in your account area apply to each transaction under this policy.
Access to this platform depends on your local law and whether your location falls within an eligible region. We do not confirm eligibility for specific locations beyond what is stated at the point of account creation. Check the eligibility notice shown during registration.
Open the transaction history and session records in your signed-in account area. These pages show deposits, withdrawals and activity logs. For a broader summary of the data we hold, contact support through live chat or email and quote your account reference number.
We publish the updated version on this page with the effective date noted. Continuing to use the platform after that date means you accept the revised terms. We recommend checking this page periodically so you are always aware of the version currently in force.
Go to account settings to update basic details such as your mobile number or wallet identifier. For changes that require identity verification, follow the steps shown on that settings page or reach out to support via live chat. Include your account reference to speed up the review.
Studios such as Microgaming, PlayStar, Pragmatic Play, CQ9 and JDB supply the game content available in our lobby. Their individual game rules are set within each title. This policy governs your platform access; it does not replace or override the individual rules each studio applies within their games.