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Your 8okk account is funded through bKash, Nagad, and Rocket — the three wallet rails we have configured for Bangladesh. Every deposit and withdrawal request moves through your signed-in account area, where the fields, limits, and status labels are shown directly.
Putting money into your 8okk account starts at the deposit counter inside your signed-in session. We support bKash, Nagad, and Rocket as the active wallet rails for Bangladesh. Open the cashier area, pick the wallet you use day to day, and follow the fields shown on screen. The amount you enter must fall within the range displayed at that step — we do not publish a universal minimum here because limits are shown live in your account. Once you confirm, the transaction reference appears in your account history.
Sign into your account and navigate to the deposit section from the main account menu.
Select bKash, Nagad, or Rocket from the available wallet options shown on the deposit screen.
Type the amount within the range displayed. Confirm the wallet number and submit the request.
Your account balance updates once the transaction processes. The reference code appears in your account history.
Withdrawals from your 8okk account follow a similar path — open the cashier, select the withdrawal tab, and choose the wallet you want funds sent to. We route payouts to bKash, Nagad, and Rocket. The wallet number you enter must match the one on record in your account profile; a mismatch will hold the request until you correct the detail. Enter the withdrawal amount within the range your account currently shows as eligible, then submit. Your account history will reflect the pending status straight away.
From the cashier area, switch to the withdrawal tab inside your signed-in account.
Choose bKash, Nagad, or Rocket and confirm the wallet number matches your account profile.
Input the amount within the eligible range shown. Submit and note the reference code generated.
Watch the status label in account history. Contact support if the status does not update within the timeframe shown at submission.
Your 8okk account may prompt an identity check at certain points — typically before a first withdrawal or when the account flags a review. We do not publish a fixed document list here because the fields our system requests depend on your account status and the verification stage you have reached. When a check is required, your account area will display the exact fields to fill and any documents to submit. Follow only what is shown there; do not send documents through any route not shown inside your account. Submitting clear, accurate information at this stage keeps the process moving without back-and-forth.
Open your account area and follow only the fields and instructions shown there for your current verification stage.
The system requests specific information based on your account status. Do not submit documents not listed in the prompt.
Save a copy of anything you submit in case our support team needs to cross-reference it during the review.
If the verification section is unclear, use the support route inside your account area — not an external channel.
The wallet rails active on your 8okk account are the three local options that work with how Bangladesh actually moves money. Each one appears in the cashier section when you are signed in. We do not list bank card or international gateway options because those are not configured for this market. If a wallet is temporarily unavailable at the time you open the cashier, the screen will show its current status. Availability can depend on local conditions and your account region, so always check the cashier for the live list rather than assuming a method is open. All three wallets support both deposit and withdrawal directions from the same cashier interface.
Deposit and withdraw using your bKash mobile wallet. Enter your bKash number in the cashier and confirm the amount within the displayed range.
Nagad transfers connect directly to the cashier. Select Nagad, enter your number, and follow the confirmation steps shown on screen.
Rocket is available for both directions. Match the Rocket number in the cashier to the one registered on your account profile.
Every deposit and withdrawal on your 8okk account generates a record in your account history. If a bKash, Nagad, or Rocket transaction does not appear to match what your account shows, comparing the two records side by side is the fastest way to identify the discrepancy. Keep your wallet's transaction reference and the reference shown in your account history — both are needed if you raise a query with support. Status labels in the account history tell you whether a transaction is pending, completed, or held for review, so checking there first saves time before contacting support.
Your wallet app and your 8okk account history each show a transaction reference. Note both — the support team uses these to locate a specific transaction quickly.
Account history entries carry a status: pending, completed, or under review. Check this label before raising a query, as it shows the current position of that transaction.
Open your signed-in account, go to the history or transactions section, and filter by date or wallet type to find the entry you need.
Keep a screenshot of your wallet confirmation and the account history entry for any transaction you query. This is the clearest evidence to share with the support team.
Your account banking on 8okk sits behind a set of safeguards that cover both the session and the wallet connection. We do not share specific technical mechanisms here, but we can describe the practical steps that protect your transactions. Always access the account through the correct domain, verify the wallet number before submitting any cashier request, and use the published support route — not a third-party channel — when you need help. These are the four practical pillars your account banking rests on.
Always open your 8okk account through the correct domain address. Avoid accessing the cashier through a link sent by an unverified contact, as phishing pages mimic real account screens closely.
When our system requests an identity check, it does so through your signed-in account area only. We will never ask for documents through a messaging app or email link outside the account.
The wallet number you use for deposits must match the one registered under your account. A mismatch between your bKash, Nagad, or Rocket number and your account record will hold a withdrawal until corrected.
If a transaction or verification issue comes up, use the support link inside your signed-in account area. That is the only channel we can verify as ours and act on directly.
These are the questions we hear most often about depositing, withdrawing, and managing the banking side of your 8okk account. If your question is not covered here, the support route inside your signed-in account area is the right place to ask.
bKash, Nagad, and Rocket are the active deposit wallets on your 8okk account. Open the cashier when signed in and these options appear there with the current deposit fields and amount range displayed.
We do not publish a fixed minimum here because the amount range is shown live in your cashier at the time you deposit. Check the field in your account for the current range before submitting.
First, check your account history for the transaction status label. If it shows pending beyond the time indicated on your confirmation screen, copy the reference number and contact support through the link inside your signed-in account.
The wallet number used for withdrawal must match the one registered on your account profile. If you need to update that detail, check the account settings section or contact support through the account help route.
A withdrawal held for review usually means our system needs to verify a detail on your account — often identity or wallet ownership. Open your account area to see if a verification prompt is waiting for you to complete.
Use the support link inside your signed-in account area on 8okk. That is the channel our team monitors directly. Keep your transaction reference number ready so the team can locate the record without delay.